Our Reviews

Everyone was professional,knowledgeable and friendly.Shopping for a new vehicle here was excellent,no pressure what so ever.

all good jill is the best

Friendly people and prompted

Best of the best

All was good on time scheduled, got valet ride and picked back up, service was good throughout the visit.

Best experience ever buying a new truck. 2 hours I was driving away can’t thank everyone there enough.

Ashley St.Pierre is an awesome service rep!

Amazing

My salesperson was great to deal with as he listened to my concerns and went above his duties to make sure i got what i wanted in a truck, he kept me up to date on everything until i picked it up. the only thing i wish was if the dealership gave a hat or key chain away or items wish the new purchase of a new vehicle. Thank You

From the first reach out to driving away in my new car, the whole experience was smooth!

I got in early. Greeted cordially . My service was done on time . Car wash yea !!!!

Lucas LaMontagne continues to shine as a Service Advisor! demonstrating a strong knowledge of the product and professionalism. I realize that your dealership is dealing with a lack of staffing as is many businesses but 2 hours is a little excessive for a customer to have to sit in the customer service waiting area. Perhaps I’m incorrect with your staffing issues but I do hope that was the case. Merry Christmas to the entire Staff at Bill Dodge GMC!

Everyone was super kind and helpful. Great experience all around!

My car had issues while I was driving and needed to be towed in. Ashley got me prioritized in their service queue and my car was fixed by the end of the next day. She didn’t have a loaner available but she got me setup with a rental from enterprise who came to pick me up. Ashley did a great job communicating with me despite the high volume of cars coming in that

It took me three weeks to get an appointment, which is totally understandable. I brought my truck in for a park switch sensor and an oil leak. I dropped it off on a Monday, didn’t hear anything. Tuesday rolls around didn’t hear anything called Tuesday afternoon. Was told I would get a call back as soon as my service advisor was free, never got the call. I called Wednesday morning and was rather agitated because I used the truck as a plow truck and it had snowed, the girl told me she would have someone call me right back, never heard anything I had to reach back out. They changed the park switch sensor and told me that my oil filter had been loose and that was leaking oil. About four days after getting my truck back from Bill Dodge my low oil light came on. Which means they tightened the filter but never even checked the oil level itself. I hate to be one to complain but honestly not a very good experience at the Bill Dodge service center.

I had a great car buying experience with Jillian Croteau! She is very knowledgable and just the kind of salesperson I was looking for (no pressure and realistic!). I would recommend her -and already have - to all of my friends.

Preston was awesome! And the lady sitting next to him was very resourceful and helpful. Sorry I cannot remember her name.

Process was enjoyable and seamless from start to finish. Jillian was a pleasure to work with. I would not hesitate to refer friends or family to Bill Dodge in the future.

Smooth easy

Jillian was very pleasant to work with. The only thing that that annoys me is when you need an oil change your call in a two weeks from that day

seamless and stress free. it was a great 1st experience with Bill Dodge Westbrook.

Smooth Registration, reasonable weight, comfortable, waiting room, pleasant customer service rep

They are always prompt and very helpful to my every day needs of my vehicle. I have always had my vehicle serviced at Bill Dodge GMC service since buying the vehicle. I would not take it anywhere else.

I dropped my car off at 7:30 am, drank coffee in the waiting area until they diagnosed the issues and quoted the work necessary to receive a state inspection. Then I was given a shuttle ride home, while another shuttle brought me back later that afternoon when the work was completed. Great service Bill Dodge! See you next time.

Thanks Lucas.

Always a pleasure doing business here!

It was a bad experience.Nobody got back to me telling me what was wrong with my vehicle for 7 days I stopped in to find out what was going on. I sat in the waiting room for 45 minutes after talking with the guy at the front desk, then I went in and saw him, he told me the same thing. The I went in and spoke with him again. He told me the same thing he didn't know what was going on. So I left, I went back 5 more days later.\n Which was Christmas Eve? You said I needed a Part And would\n I like to order it. I said yes. I needed fixed Which I would've thought he would've called me.\n To discuss this, but I stopped in and he told me then 7 more days.\n He text me and said the truck was ready. So I waited for my truck for about 3 weeks. I'm just thinking if you pay forty seven dollars a day for a truck service would be a little better than that

Initially came in to have key finished off and asked if the filter located behind glovebox could be changed. Manual said to remove 4 screws but could only see 2 screws. Guy that did it found a nest and at least 3 dead mice. It was a gross, smelly, nasty mess. Thank God there weren't any live ones!! Also, got a call that a good friend was in hospital dying. This info was conveyed and they got me out of there as quickly as possible. Came back 2 days later as touch screen wasn't showing view I like for radio stations and that was also quickly dealt with. Employees are polite, gracious, knowledgeable and patient. Excellent experience.

did my 5000 mile service it a very timely manner

My appt was at 8:00. One tire sensor had to be replaced. I didn’t get out of there until 9:45. Your paper work says pick-up at 10:39. Long wait for sensor replacement. And why was I charged for 2 labor charges.

sales and finance were very professional.

I had a wonderful experience buying a new truck from Jillian Croteau. Everything was relaxed and smooth and easy.

great service

Always very through

Alivia & Bruce were great as always!!

Very satisfied experience, wet quickly and to our satisfaction.

Bill Dodge was welcoming. Jillian was the best to work with. She was very informative and knowledgeable about the GMC Sierra Denali. Would gladly recommend her yo any one looking at Bill Dodge and I'd do repeat business with her.

They provided me a loaner to do some shopping during a repair that was expected to take two hours. When I returned from shopping after about an hour and a half, I was very pleased to find that the service was already done.